Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 290 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
2. 2.Which of these is a good Q&A habit? (a) admitting you don’t know (b) making up an answer (c) a ten-minute answer (d) rolling your eyes
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
5. 5.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) keeping answers short (d) a ten-minute answer
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
7. 7.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) rolling your eyes
8. 8.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
9. 9.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
10. 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
13. 13.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
14. 14.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
20. 20.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) staying calm
21. 21.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
22. 22.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
23. 23.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) thanking the asker (d) staying calm
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
27. 27.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) repeating the question (d) admitting you don’t know
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
29. 29.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) keeping answers short (d) a ten-minute answer
30. 30.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
33. 33.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
35. 35.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
37. 37.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
39. 39.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False

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