Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 292 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) repeating the question (d) answering only friends
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
3. 3.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
4. 4.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
5. 5.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) keeping answers short (d) staying calm
6. 6.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) keeping answers short
7. 7.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
9. 9.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) interrupting the asker (d) looking at everyone
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
11. 11.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) admitting you don’t know (d) thanking the asker
12. 12.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
13. 13.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) answering only friends (d) a ten-minute answer
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
15. 15.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
17. 17.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
20. 20.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) answering only friends
21. 21.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) interrupting the asker (d) repeating the question
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
24. 24.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) questions and answers (d) queue and arrive
25. 25.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) making up an answer (d) answering only friends
26. 26.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) arguing angrily (d) repeating the question
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
28. 28.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) thanking the asker (d) looking at everyone
29. 29.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) making up an answer (d) a ten-minute answer
34. 34.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) rolling your eyes (d) answering only friends
35. 35.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) staying calm
36. 36.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) repeating the question (d) keeping answers short
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
40. 40.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False

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