Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 295 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
2. 2.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) staying calm (d) interrupting the asker
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) rolling your eyes
6. 6.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) arguing angrily (d) a ten-minute answer
7. 7.Which of these is a good Q&A habit? (a) staying calm (b) answering only friends (c) making up an answer (d) a ten-minute answer
8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) answering only friends (d) thanking the asker
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) repeating the question (d) answering only friends
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
14. 14.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) staying calm (d) admitting you don’t know
17. 17.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
18. 18.Which of these is a good Q&A habit? (a) arguing angrily (b) keeping answers short (c) interrupting the asker (d) a ten-minute answer
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
24. 24.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) rolling your eyes
25. 25.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) thanking the asker (d) looking at everyone
26. 26.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
27. 27.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
30. 30.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
31. 31.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
32. 32.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
35. 35.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) a ten-minute answer (d) rolling your eyes
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
38. 38.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
39. 39.Which of these is a poor Q&A habit? (a) staying calm (b) a ten-minute answer (c) admitting you don’t know (d) keeping answers short
40. 40.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True

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