Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 299 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) looking at everyone (d) thanking the asker
6. 6.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) answering only friends
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
9. 9.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
13. 13.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
14. 14.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) making up an answer (d) a ten-minute answer
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
18. 18.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) a ten-minute answer
19. 19.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
23. 23.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) staying calm
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
25. 25.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) making up an answer (d) looking at everyone
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
27. 27.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) staying calm (d) repeating the question
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
30. 30.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) keeping answers short (d) admitting you don’t know
31. 31.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) arguing angrily (d) staying calm
32. 32.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
33. 33.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
34. 34.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) admitting you don’t know (d) staying calm
36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
39. 39.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False

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