Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 302 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
3. 3.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
4. 4.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
5. 5.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
8. 8.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
9. 9.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) staying calm (d) looking at everyone
11. 11.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) looking at everyone (d) thanking the asker
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
15. 15.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
18. 18.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
20. 20.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) staying calm (d) answering only friends
21. 21.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
22. 22.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) a ten-minute answer (d) arguing angrily
23. 23.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) thanking the asker (d) answering only friends
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) making up an answer
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
28. 28.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) thanking the asker (d) arguing angrily
29. 29.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) arguing angrily
30. 30.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) rolling your eyes (d) making up an answer
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
32. 32.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
35. 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) keeping answers short (d) thanking the asker
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) a ten-minute answer (d) staying calm
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
40. 40.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again

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