Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 304 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
2. 2.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) making up an answer
3. 3.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
6. 6.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) a ten-minute answer (d) keeping answers short
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) a ten-minute answer (d) answering only friends
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
13. 13.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) thanking the asker (d) arguing angrily
14. 14.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) keeping answers short (d) arguing angrily
15. 15.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
16. 16.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
17. 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
18. 18.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
19. 19.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
21. 21.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) rolling your eyes (d) repeating the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) answering only friends (d) repeating the question
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) repeating the question (d) looking at everyone
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
29. 29.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
34. 34.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
36. 36.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
37. 37.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False

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