Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 305 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) rolling your eyes
3. 3.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
4. 4.Which of these is a poor Q&A habit? (a) repeating the question (b) arguing angrily (c) keeping answers short (d) thanking the asker
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
6. 6.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) admitting you don’t know
7. 7.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) thanking the asker (d) a ten-minute answer
8. 8.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
13. 13.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) interrupting the asker (d) thanking the asker
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
15. 15.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) keeping answers short (d) answering only friends
16. 16.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) a ten-minute answer
18. 18.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) a ten-minute answer (d) looking at everyone
19. 19.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
20. 20.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) making up an answer
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) making up an answer (d) repeating the question
23. 23.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
24. 24.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) keeping answers short (d) making up an answer
29. 29.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
31. 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
34. 34.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
35. 35.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
38. 38.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
40. 40.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) staying calm (d) rolling your eyes

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