Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 306 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
2. 2.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) repeating the question (d) keeping answers short
3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) arguing angrily (d) making up an answer
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) staying calm (d) keeping answers short
7. 7.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) keeping answers short
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) looking at everyone (d) thanking the asker
13. 13.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
16. 16.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) staying calm (d) looking at everyone
17. 17.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
19. 19.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) a ten-minute answer (d) staying calm
20. 20.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) rolling your eyes (d) answering only friends
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
23. 23.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) looking at everyone
25. 25.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
28. 28.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
29. 29.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
30. 30.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
31. 31.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) admitting you don’t know (d) thanking the asker
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
33. 33.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
34. 34.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
35. 35.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
36. 36.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) interrupting the asker (d) making up an answer
38. 38.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) answering only friends (d) repeating the question

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