Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 307 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) thanking the asker
3. 3.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) repeating the question (d) admitting you don’t know
4. 4.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
5. 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) repeating the question (d) admitting you don’t know
6. 6.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
7. 7.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) keeping answers short (d) thanking the asker
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
9. 9.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) arguing angrily (d) looking at everyone
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) answering only friends (d) thanking the asker
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
13. 13.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
15. 15.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) looking at everyone (d) arguing angrily
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
17. 17.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) answering only friends (d) a ten-minute answer
18. 18.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
24. 24.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
25. 25.Which of these is a poor Q&A habit? (a) repeating the question (b) rolling your eyes (c) keeping answers short (d) admitting you don’t know
26. 26.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
27. 27.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
28. 28.Which of these is a good Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) a ten-minute answer (d) answering only friends
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
30. 30.Which of these is a good Q&A habit? (a) looking at everyone (b) answering only friends (c) arguing angrily (d) rolling your eyes
31. 31.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) staying calm (d) making up an answer
32. 32.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
34. 34.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) repeating the question (d) rolling your eyes
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
38. 38.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply

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