Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 308 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) repeating the question (d) admitting you don’t know
3. 3.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) a ten-minute answer (d) repeating the question
4. 4.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
5. 5.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) staying calm (d) keeping answers short
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
8. 8.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
9. 9.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) arguing angrily
10. 10.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) rolling your eyes (d) keeping answers short
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) repeating the question (d) a ten-minute answer
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
18. 18.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) admitting you don’t know (d) repeating the question
23. 23.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
26. 26.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
27. 27.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) interrupting the asker
28. 28.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) keeping answers short (d) making up an answer
29. 29.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) arguing angrily
30. 30.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
33. 33.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) making up an answer (d) interrupting the asker
38. 38.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) questions and answers (d) queue and arrive
39. 39.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker

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