Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 310 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
3. 3.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
4. 4.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) repeating the question (d) rolling your eyes
6. 6.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) keeping answers short (d) making up an answer
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
11. 11.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) arguing angrily (d) rolling your eyes
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
16. 16.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) keeping answers short (d) repeating the question
19. 19.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
20. 20.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) thanking the asker (d) looking at everyone
21. 21.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
22. 22.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) repeating the question (d) a ten-minute answer
26. 26.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
27. 27.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) thanking the asker
29. 29.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) making up an answer (d) thanking the asker
30. 30.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) looking at everyone (d) answering only friends
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
35. 35.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
36. 36.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
37. 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
39. 39.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question

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