Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 313 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) making up an answer (d) looking at everyone
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
6. 6.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) staying calm (d) repeating the question
9. 9.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
11. 11.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) admitting you don’t know (d) keeping answers short
12. 12.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
13. 13.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) thanking the asker
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
18. 18.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
19. 19.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) a ten-minute answer (d) admitting you don’t know
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
25. 25.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
28. 28.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) thanking the asker (d) rolling your eyes
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
35. 35.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) rolling your eyes (d) interrupting the asker
36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) keeping answers short (d) a ten-minute answer
38. 38.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) keeping answers short (d) admitting you don’t know
39. 39.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) admitting you don’t know (d) thanking the asker
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

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