Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 314 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
6. 6.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) thanking the asker (d) looking at everyone
9. 9.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) interrupting the asker (d) answering only friends
12. 12.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
15. 15.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
16. 16.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) staying calm (d) arguing angrily
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
19. 19.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
20. 20.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
22. 22.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) repeating the question (d) a ten-minute answer
23. 23.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
25. 25.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) rolling your eyes (d) looking at everyone
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
27. 27.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
28. 28.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) making up an answer (d) arguing angrily
29. 29.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) interrupting the asker (d) answering only friends
30. 30.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) looking at everyone (d) making up an answer
31. 31.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) repeating the question (d) staying calm
33. 33.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
34. 34.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) looking at everyone
39. 39.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) arguing angrily

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