Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 315 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) answering only friends (b) repeating the question (c) staying calm (d) looking at everyone
2. 2.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
5. 5.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) keeping answers short (d) interrupting the asker
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
11. 11.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) staying calm (d) looking at everyone
14. 14.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) repeating the question
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) rolling your eyes (d) interrupting the asker
20. 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
24. 24.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) a ten-minute answer
25. 25.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) staying calm (d) making up an answer
27. 27.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
29. 29.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) looking at everyone (d) arguing angrily
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) repeating the question (d) answering only friends
32. 32.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
40. 40.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) rolling your eyes (d) a ten-minute answer

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