Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 321 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
2. 2.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) looking at everyone (d) admitting you don’t know
3. 3.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
4. 4.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
7. 7.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) keeping answers short (d) thanking the asker
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) answering only friends
11. 11.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
12. 12.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
15. 15.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) keeping answers short (d) making up an answer
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
21. 21.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) a ten-minute answer (d) keeping answers short
22. 22.Which of these is a good Q&A habit? (a) looking at everyone (b) answering only friends (c) making up an answer (d) rolling your eyes
23. 23.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) rolling your eyes (d) answering only friends
24. 24.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
25. 25.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
26. 26.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) admitting you don’t know (d) arguing angrily
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
29. 29.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
32. 32.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) rolling your eyes
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
35. 35.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) thanking the asker
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) staying calm (d) admitting you don’t know
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit

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