Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 322 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
2. 2.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
6. 6.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) interrupting the asker (d) arguing angrily
7. 7.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
10. 10.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) keeping answers short
11. 11.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) repeating the question (d) admitting you don’t know
13. 13.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
15. 15.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) making up an answer (d) thanking the asker
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) admitting you don’t know (d) thanking the asker
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) interrupting the asker
24. 24.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) looking at everyone (d) rolling your eyes
25. 25.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
27. 27.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) staying calm (d) admitting you don’t know
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) rolling your eyes (d) a ten-minute answer
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
40. 40.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True

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