Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 323 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
6. 6.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
8. 8.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) making up an answer
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) answering only friends (d) staying calm
13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) answering only friends (d) making up an answer
15. 15.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) answering only friends (d) staying calm
16. 16.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) looking at everyone (d) rolling your eyes
17. 17.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) rolling your eyes (d) answering only friends
18. 18.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
20. 20.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
21. 21.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
22. 22.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
26. 26.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) arguing angrily (d) thanking the asker
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) rolling your eyes
28. 28.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) admitting you don’t know (d) looking at everyone
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) rolling your eyes (d) answering only friends
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) staying calm (d) arguing angrily
32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
33. 33.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
34. 34.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
35. 35.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
37. 37.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
38. 38.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
39. 39.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply

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