Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 324 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
3. 3.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) thanking the asker
7. 7.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
11. 11.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
12. 12.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) making up an answer
13. 13.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) admitting you don’t know (d) thanking the asker
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
20. 20.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
21. 21.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
24. 24.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) keeping answers short (d) rolling your eyes
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) looking at everyone (d) thanking the asker
27. 27.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) answering only friends (d) interrupting the asker
28. 28.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) answering only friends (d) a ten-minute answer
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
31. 31.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) admitting you don’t know (d) rolling your eyes
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
33. 33.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
34. 34.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) interrupting the asker (d) thanking the asker
35. 35.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) answering only friends (d) repeating the question
39. 39.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply

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