Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 329 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
3. 3.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) a ten-minute answer
4. 4.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) repeating the question (d) admitting you don’t know
6. 6.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) answering only friends (d) rolling your eyes
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) answering only friends (d) looking at everyone
11. 11.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) rolling your eyes (d) keeping answers short
12. 12.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) interrupting the asker (d) a ten-minute answer
13. 13.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
15. 15.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
17. 17.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) staying calm (d) interrupting the asker
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
19. 19.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) answering only friends (d) admitting you don’t know
20. 20.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
21. 21.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
22. 22.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
23. 23.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) interrupting the asker (d) making up an answer
27. 27.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) answering only friends
28. 28.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
32. 32.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
34. 34.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) a ten-minute answer (d) thanking the asker
36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
38. 38.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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