Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 330 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) thanking the asker (d) looking at everyone
7. 7.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) admitting you don’t know (d) thanking the asker
8. 8.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
9. 9.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
10. 10.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
12. 12.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
13. 13.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) staying calm (d) arguing angrily
18. 18.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) thanking the asker
19. 19.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) admitting you don’t know (d) a ten-minute answer
20. 20.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
24. 24.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
27. 27.Which of these is a good Q&A habit? (a) repeating the question (b) arguing angrily (c) answering only friends (d) a ten-minute answer
28. 28.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) admitting you don’t know (d) arguing angrily
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
32. 32.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
34. 34.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) answering only friends
35. 35.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) making up an answer
36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker

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