Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 33 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
2. 2.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) interrupting the asker (d) thanking the asker
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) repeating the question (d) arguing angrily
9. 9.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
10. 10.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) looking at everyone
11. 11.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) staying calm (d) interrupting the asker
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
13. 13.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
15. 15.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
18. 18.Which of these is a poor Q&A habit? (a) arguing angrily (b) staying calm (c) keeping answers short (d) repeating the question
19. 19.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) a ten-minute answer (d) making up an answer
21. 21.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
22. 22.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
24. 24.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
25. 25.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) rolling your eyes (d) repeating the question
26. 26.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
28. 28.Which of these is a good Q&A habit? (a) repeating the question (b) a ten-minute answer (c) arguing angrily (d) rolling your eyes
29. 29.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
30. 30.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
31. 31.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) repeating the question (d) looking at everyone
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
34. 34.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) answering only friends (d) interrupting the asker
35. 35.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) repeating the question (d) answering only friends
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.Which of these is a good Q&A habit? (a) admitting you don’t know (b) making up an answer (c) answering only friends (d) rolling your eyes
40. 40.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers

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