Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 34 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) making up an answer (d) a ten-minute answer
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
5. 5.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) interrupting the asker (d) staying calm
6. 6.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) keeping answers short (d) interrupting the asker
7. 7.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) looking at everyone (d) a ten-minute answer
8. 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) repeating the question (d) rolling your eyes
9. 9.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) repeating the question (d) keeping answers short
10. 10.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
13. 13.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) rolling your eyes (d) answering only friends
14. 14.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
17. 17.Which of these is a good Q&A habit? (a) thanking the asker (b) arguing angrily (c) making up an answer (d) rolling your eyes
18. 18.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
19. 19.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
23. 23.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
26. 26.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
27. 27.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
28. 28.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) arguing angrily (d) making up an answer
29. 29.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) thanking the asker (d) keeping answers short
31. 31.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
32. 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) staying calm (d) answering only friends
35. 35.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
38. 38.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
39. 39.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
40. 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) making up an answer (d) keeping answers short

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