Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 331 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
2. 2.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
3. 3.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) keeping answers short (d) repeating the question
4. 4.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
7. 7.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) repeating the question (d) admitting you don’t know
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) interrupting the asker (d) keeping answers short
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
13. 13.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
15. 15.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
20. 20.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) interrupting the asker
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
27. 27.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) admitting you don’t know (d) staying calm
28. 28.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) thanking the asker
31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) repeating the question (d) staying calm
33. 33.Which of these is a poor Q&A habit? (a) answering only friends (b) repeating the question (c) admitting you don’t know (d) thanking the asker
34. 34.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) thanking the asker (d) interrupting the asker
35. 35.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
36. 36.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) making up an answer (d) admitting you don’t know
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
38. 38.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) looking at everyone (d) arguing angrily
39. 39.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) making up an answer (d) admitting you don’t know

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