Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 332 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
2. 2.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) admitting you don’t know (d) rolling your eyes
3. 3.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
5. 5.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
6. 6.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) a ten-minute answer (d) repeating the question
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
9. 9.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) thanking the asker (d) a ten-minute answer
10. 10.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) making up an answer
11. 11.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
12. 12.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) looking at everyone (d) thanking the asker
13. 13.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
14. 14.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
16. 16.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
17. 17.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) admitting you don’t know (d) repeating the question
18. 18.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) repeating the question
19. 19.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) rolling your eyes (d) keeping answers short
20. 20.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) repeating the question
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) looking at everyone (d) answering only friends
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) keeping answers short
27. 27.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
30. 30.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
31. 31.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) looking at everyone (d) repeating the question
32. 32.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) admitting you don’t know (d) repeating the question
34. 34.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
35. 35.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) staying calm (d) arguing angrily
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
40. 40.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False

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