Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 335 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
2. 2.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) keeping answers short (d) staying calm
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
5. 5.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) a ten-minute answer (d) interrupting the asker
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
7. 7.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
8. 8.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
9. 9.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
11. 11.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) looking at everyone
13. 13.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) interrupting the asker (d) rolling your eyes
14. 14.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) a ten-minute answer (d) admitting you don’t know
15. 15.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) arguing angrily
16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
19. 19.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
20. 20.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) rolling your eyes (d) arguing angrily
24. 24.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) repeating the question (d) interrupting the asker
25. 25.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) making up an answer (d) looking at everyone
26. 26.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
28. 28.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) answering only friends (d) repeating the question
30. 30.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
36. 36.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
38. 38.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) staying calm (d) admitting you don’t know
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit

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