Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 339 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
2. 2.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
5. 5.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
7. 7.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) keeping answers short (d) arguing angrily
9. 9.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) admitting you don’t know (d) thanking the asker
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
12. 12.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) thanking the asker (d) interrupting the asker
13. 13.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
14. 14.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) admitting you don’t know
15. 15.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
16. 16.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) staying calm (d) keeping answers short
17. 17.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) making up an answer (d) arguing angrily
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) staying calm (d) repeating the question
21. 21.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
22. 22.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) a ten-minute answer
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) keeping answers short (d) repeating the question
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) a ten-minute answer
28. 28.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) repeating the question
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
30. 30.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) answering only friends (d) arguing angrily
33. 33.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) arguing angrily (d) looking at everyone
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
36. 36.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
37. 37.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) arguing angrily (d) a ten-minute answer
38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
40. 40.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit

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