Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 341 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
2. 2.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.Which of these is a poor Q&A habit? (a) answering only friends (b) looking at everyone (c) repeating the question (d) staying calm
5. 5.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) staying calm (d) interrupting the asker
6. 6.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) answering only friends (d) rolling your eyes
7. 7.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
10. 10.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
11. 11.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
12. 12.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
14. 14.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
16. 16.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
17. 17.Which of these is a poor Q&A habit? (a) interrupting the asker (b) thanking the asker (c) keeping answers short (d) admitting you don’t know
18. 18.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) repeating the question
19. 19.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
21. 21.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
24. 24.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
29. 29.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) thanking the asker (d) answering only friends
30. 30.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) a ten-minute answer
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) admitting you don’t know (d) rolling your eyes
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
33. 33.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
34. 34.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) repeating the question (d) keeping answers short
36. 36.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) repeating the question (d) thanking the asker
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) a ten-minute answer (d) thanking the asker
38. 38.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) staying calm (d) a ten-minute answer
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply

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