Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 342 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) staying calm
2. 2.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
4. 4.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) questions and answers (d) queue and arrive
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
9. 9.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
13. 13.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) a ten-minute answer (d) repeating the question
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) interrupting the asker (d) rolling your eyes
16. 16.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
19. 19.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
27. 27.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) making up an answer (d) staying calm
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) staying calm (d) admitting you don’t know
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
35. 35.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
36. 36.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
37. 37.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.Which of these is a poor Q&A habit? (a) rolling your eyes (b) staying calm (c) admitting you don’t know (d) thanking the asker
39. 39.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) arguing angrily (d) admitting you don’t know
40. 40.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) making up an answer (d) thanking the asker

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