Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 343 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
4. 4.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
6. 6.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) repeating the question
7. 7.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
8. 8.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
9. 9.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) keeping answers short
10. 10.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
11. 11.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
12. 12.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) rolling your eyes (d) looking at everyone
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
14. 14.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) arguing angrily (d) admitting you don’t know
16. 16.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
17. 17.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
22. 22.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) staying calm
23. 23.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
24. 24.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
27. 27.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
28. 28.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) making up an answer (d) admitting you don’t know
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
30. 30.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) admitting you don’t know
31. 31.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) interrupting the asker (d) rolling your eyes
32. 32.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) repeating the question (d) keeping answers short
33. 33.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) admitting you don’t know (d) staying calm
40. 40.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False

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