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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 344 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  2. 2.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
  3. 3.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) repeating the question (d) answering only friends
  4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  6. 6.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) keeping answers short (d) looking at everyone
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  8. 8.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) a ten-minute answer (d) thanking the asker
  9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  10. 10.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
  11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  13. 13.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  14. 14.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) making up an answer (d) interrupting the asker
  15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  17. 17.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
  18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) looking at everyone (d) staying calm
  19. 19.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) rolling your eyes (d) answering only friends
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  23. 23.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  24. 24.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
  25. 25.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
  26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  27. 27.Which of these is a good Q&A habit? (a) staying calm (b) rolling your eyes (c) making up an answer (d) interrupting the asker
  28. 28.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) making up an answer
  29. 29.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  30. 30.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  32. 32.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  33. 33.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) staying calm (d) looking at everyone
  34. 34.Which of these is a poor Q&A habit? (a) arguing angrily (b) staying calm (c) looking at everyone (d) keeping answers short
  35. 35.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  36. 36.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) admitting you don’t know
  40. 40.True or false: “That is a silly question.” is a polite reply. (a) False (b) True

Answer key

  1. an impolite reply
  2. questions and answers
  3. answering only friends
  4. answer briefly
  5. listen to the question
  6. interrupting the asker
  7. a polite reply
  8. a ten-minute answer
  9. listen to the question
  10. “Does that help?”
  11. listen to the question
  12. a polite reply
  13. a good Q&A habit
  14. keeping answers short
  15. thank the asker
  16. thank the asker
  17. politely ask again
  18. interrupting the asker
  19. keeping answers short
  20. an impolite reply
  21. a good Q&A habit
  22. a polite reply
  23. a poor Q&A habit
  24. say you will find out
  25. listen till they finish
  26. thank the asker
  27. staying calm
  28. making up an answer
  29. True
  30. a poor Q&A habit
  31. listen to the question
  32. False
  33. arguing angrily
  34. arguing angrily
  35. a poor Q&A habit
  36. True
  37. a polite reply
  38. a good Q&A habit
  39. admitting you don’t know
  40. False

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