Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 349 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
2. 2.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
4. 4.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
5. 5.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.Which of these is a poor Q&A habit? (a) interrupting the asker (b) keeping answers short (c) thanking the asker (d) looking at everyone
9. 9.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) arguing angrily (d) keeping answers short
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
11. 11.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) staying calm (d) making up an answer
15. 15.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) making up an answer (d) looking at everyone
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) arguing angrily (c) staying calm (d) admitting you don’t know
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
21. 21.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
22. 22.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) staying calm (d) a ten-minute answer
23. 23.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
24. 24.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
26. 26.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) answering only friends (d) making up an answer
27. 27.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) keeping answers short (d) arguing angrily
28. 28.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
34. 34.Which of these is a good Q&A habit? (a) repeating the question (b) rolling your eyes (c) a ten-minute answer (d) interrupting the asker
35. 35.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
37. 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
38. 38.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
39. 39.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False

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