Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 353 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
2. 2.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) interrupting the asker (d) a ten-minute answer
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
7. 7.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
8. 8.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) keeping answers short
9. 9.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) rolling your eyes (d) keeping answers short
10. 10.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) rolling your eyes (d) arguing angrily
13. 13.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) staying calm (d) looking at everyone
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) arguing angrily (d) rolling your eyes
16. 16.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) rolling your eyes (d) a ten-minute answer
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
18. 18.Which of these is a poor Q&A habit? (a) staying calm (b) arguing angrily (c) keeping answers short (d) looking at everyone
19. 19.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) looking at everyone
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
21. 21.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) looking at everyone (d) admitting you don’t know
24. 24.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
27. 27.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) rolling your eyes (d) a ten-minute answer
28. 28.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) arguing angrily (d) rolling your eyes
30. 30.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
32. 32.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) making up an answer (d) keeping answers short
33. 33.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) arguing angrily (d) thanking the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
40. 40.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) staying calm (d) answering only friends

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