Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 354 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
2. 2.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
3. 3.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) looking at everyone (d) making up an answer
4. 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) interrupting the asker
8. 8.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) a ten-minute answer (d) looking at everyone
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) arguing angrily (d) repeating the question
15. 15.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
16. 16.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
17. 17.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
21. 21.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) repeating the question
22. 22.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) interrupting the asker (d) staying calm
23. 23.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) repeating the question (d) answering only friends
27. 27.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
29. 29.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) answering only friends (d) making up an answer
30. 30.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) keeping answers short (d) arguing angrily
35. 35.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) arguing angrily (d) rolling your eyes
36. 36.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) interrupting the asker (d) rolling your eyes
38. 38.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) repeating the question (d) keeping answers short
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) looking at everyone (d) arguing angrily

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