Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 357 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
5. 5.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
6. 6.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
8. 8.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) keeping answers short (d) rolling your eyes
10. 10.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) arguing angrily (d) thanking the asker
11. 11.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) interrupting the asker (d) repeating the question
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
14. 14.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) keeping answers short (d) thanking the asker
15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
16. 16.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) arguing angrily (d) staying calm
17. 17.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
18. 18.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) answering only friends (d) a ten-minute answer
22. 22.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
24. 24.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) arguing angrily (d) repeating the question
26. 26.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) interrupting the asker
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
28. 28.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
32. 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) a ten-minute answer (d) looking at everyone
33. 33.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) keeping answers short (d) a ten-minute answer
34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) making up an answer (d) arguing angrily
35. 35.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
37. 37.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) admitting you don’t know
39. 39.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
40. 40.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) thanking the asker (d) making up an answer

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