Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 359 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
2. 2.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) a ten-minute answer (d) repeating the question
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
6. 6.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
9. 9.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) staying calm (d) interrupting the asker
11. 11.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
13. 13.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
15. 15.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) a ten-minute answer
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
17. 17.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
18. 18.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) repeating the question (d) answering only friends
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
20. 20.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) repeating the question (d) answering only friends
21. 21.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) staying calm (d) admitting you don’t know
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
24. 24.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
25. 25.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) staying calm
26. 26.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) keeping answers short
27. 27.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
28. 28.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) rolling your eyes (d) making up an answer
30. 30.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) staying calm
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
32. 32.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
34. 34.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
35. 35.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
36. 36.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) repeating the question (d) arguing angrily
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit

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