Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 360 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
2. 2.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) rolling your eyes (d) keeping answers short
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) keeping answers short (d) making up an answer
4. 4.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
5. 5.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
10. 10.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) repeating the question (d) keeping answers short
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
17. 17.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
18. 18.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) interrupting the asker (d) a ten-minute answer
22. 22.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
25. 25.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
27. 27.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) a ten-minute answer (d) looking at everyone
32. 32.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) staying calm (d) interrupting the asker
33. 33.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) looking at everyone
34. 34.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
36. 36.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
37. 37.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) interrupting the asker
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
39. 39.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) interrupting the asker (d) keeping answers short
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) thanking the asker (d) repeating the question

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