Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 36 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) admitting you don’t know (d) looking at everyone
3. 3.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
4. 4.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) arguing angrily
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
9. 9.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) interrupting the asker
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
11. 11.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) quick and amazing (d) queue and arrive
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) looking at everyone (d) staying calm
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
15. 15.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) a ten-minute answer (d) rolling your eyes
16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) making up an answer (d) interrupting the asker
17. 17.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) looking at everyone (d) thanking the asker
18. 18.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
19. 19.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
21. 21.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) a ten-minute answer (d) staying calm
22. 22.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) admitting you don’t know (d) interrupting the asker
26. 26.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
27. 27.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) making up an answer (d) rolling your eyes
28. 28.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) thanking the asker
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) a ten-minute answer (d) staying calm
32. 32.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) looking at everyone (d) interrupting the asker
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) making up an answer (d) arguing angrily
34. 34.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) rolling your eyes (d) interrupting the asker
36. 36.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) making up an answer (d) staying calm
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
39. 39.Which of these is a good Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) interrupting the asker (d) making up an answer
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

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