Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 361 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
3. 3.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
4. 4.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) rolling your eyes (d) staying calm
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
7. 7.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) a ten-minute answer (d) looking at everyone
8. 8.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) admitting you don’t know (d) repeating the question
9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) repeating the question (d) interrupting the asker
10. 10.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) keeping answers short (d) staying calm
12. 12.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) interrupting the asker (d) answering only friends
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) a ten-minute answer (d) interrupting the asker
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
16. 16.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) rolling your eyes (d) thanking the asker
18. 18.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) making up an answer (d) admitting you don’t know
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) making up an answer (d) a ten-minute answer
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
26. 26.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) arguing angrily (d) repeating the question
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
34. 34.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
38. 38.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
39. 39.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) staying calm
40. 40.True or false: “That is a silly question.” is a polite reply. (a) False (b) True

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