Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 362 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
2. 2.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) thanking the asker (d) keeping answers short
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
8. 8.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
9. 9.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
10. 10.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) interrupting the asker
14. 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) keeping answers short
15. 15.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) thanking the asker
16. 16.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) thanking the asker (d) admitting you don’t know
17. 17.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) staying calm (d) a ten-minute answer
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) arguing angrily (d) thanking the asker
22. 22.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) thanking the asker (d) arguing angrily
23. 23.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
24. 24.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
26. 26.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
29. 29.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
30. 30.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
35. 35.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
39. 39.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) answering only friends (d) a ten-minute answer
40. 40.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False

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