Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 363 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
3. 3.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) thanking the asker (d) repeating the question
4. 4.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) a ten-minute answer (d) repeating the question
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) thanking the asker
13. 13.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) rolling your eyes (d) a ten-minute answer
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
15. 15.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
16. 16.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
18. 18.Which of these is a poor Q&A habit? (a) answering only friends (b) looking at everyone (c) repeating the question (d) admitting you don’t know
19. 19.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) making up an answer
20. 20.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) staying calm (d) answering only friends
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) arguing angrily (d) thanking the asker
30. 30.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) staying calm (d) interrupting the asker
31. 31.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) rolling your eyes (d) staying calm
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
35. 35.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) making up an answer
36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
38. 38.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit

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