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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 364 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
  2. 2.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) answering only friends
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  6. 6.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  8. 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) repeating the question (d) keeping answers short
  9. 9.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
  10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) looking at everyone (d) answering only friends
  12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) thanking the asker (d) looking at everyone
  13. 13.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  14. 14.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  16. 16.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  17. 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  19. 19.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  20. 20.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  21. 21.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  24. 24.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
  25. 25.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  26. 26.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) answering only friends
  27. 27.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) repeating the question
  28. 28.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  29. 29.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
  30. 30.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) making up an answer (d) interrupting the asker
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  32. 32.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  35. 35.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) thanking the asker (d) repeating the question
  36. 36.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
  39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) admitting you don’t know (d) making up an answer
  40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly

Answer key

  1. “Does that help?”
  2. thanking the asker
  3. an impolite reply
  4. a good Q&A habit
  5. thank the asker
  6. a good Q&A habit
  7. a polite reply
  8. rolling your eyes
  9. listen till they finish
  10. thank the asker
  11. looking at everyone
  12. interrupting the asker
  13. True
  14. False
  15. a polite reply
  16. a poor Q&A habit
  17. True
  18. a good Q&A habit
  19. True
  20. a poor Q&A habit
  21. a good Q&A habit
  22. a polite reply
  23. a good Q&A habit
  24. say you will find out
  25. False
  26. answering only friends
  27. repeating the question
  28. True
  29. take them one by one
  30. keeping answers short
  31. an impolite reply
  32. a good Q&A habit
  33. an impolite reply
  34. answer briefly
  35. answering only friends
  36. False
  37. listen to the question
  38. politely ask again
  39. making up an answer
  40. listen to the question

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