Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
- 2.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) answering only friends
- 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
- 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
- 5.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 6.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
- 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
- 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) repeating the question (d) keeping answers short
- 9.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
- 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 11.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) looking at everyone (d) answering only friends
- 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) thanking the asker (d) looking at everyone
- 13.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
- 14.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
- 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
- 16.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
- 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
- 18.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
- 19.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
- 20.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
- 21.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
- 22.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
- 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
- 24.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
- 25.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
- 26.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) answering only friends
- 27.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) repeating the question
- 28.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
- 29.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
- 30.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) making up an answer (d) interrupting the asker
- 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
- 32.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
- 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
- 34.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 35.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) thanking the asker (d) repeating the question
- 36.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
- 37.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
- 38.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
- 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) admitting you don’t know (d) making up an answer
- 40.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
Answer key
- “Does that help?”
- thanking the asker
- an impolite reply
- a good Q&A habit
- thank the asker
- a good Q&A habit
- a polite reply
- rolling your eyes
- listen till they finish
- thank the asker
- looking at everyone
- interrupting the asker
- True
- False
- a polite reply
- a poor Q&A habit
- True
- a good Q&A habit
- True
- a poor Q&A habit
- a good Q&A habit
- a polite reply
- a good Q&A habit
- say you will find out
- False
- answering only friends
- repeating the question
- True
- take them one by one
- keeping answers short
- an impolite reply
- a good Q&A habit
- an impolite reply
- answer briefly
- answering only friends
- False
- listen to the question
- politely ask again
- making up an answer
- listen to the question
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