Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 365 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
2. 2.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
3. 3.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
5. 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) repeating the question (d) a ten-minute answer
6. 6.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) rolling your eyes (d) admitting you don’t know
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
8. 8.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) thanking the asker (d) making up an answer
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
10. 10.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) arguing angrily (d) interrupting the asker
11. 11.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
14. 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) admitting you don’t know (d) answering only friends
15. 15.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) thanking the asker (d) arguing angrily
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
17. 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) looking at everyone (d) keeping answers short
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
22. 22.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
23. 23.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
24. 24.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) interrupting the asker (d) keeping answers short
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) staying calm (d) looking at everyone
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
27. 27.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) interrupting the asker (d) staying calm
28. 28.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
30. 30.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) admitting you don’t know (d) rolling your eyes
32. 32.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
33. 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) interrupting the asker (d) arguing angrily
35. 35.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) a ten-minute answer (d) arguing angrily

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