Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 366 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) rolling your eyes (d) answering only friends
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) repeating the question
4. 4.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) admitting you don’t know (d) thanking the asker
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) thanking the asker (d) interrupting the asker
9. 9.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
10. 10.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) making up an answer (d) thanking the asker
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
12. 12.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) keeping answers short (d) interrupting the asker
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) staying calm (d) arguing angrily
14. 14.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
21. 21.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
25. 25.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
26. 26.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
27. 27.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
28. 28.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
29. 29.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) keeping answers short
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) answering only friends (d) interrupting the asker
31. 31.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
33. 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
35. 35.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) staying calm (d) repeating the question
36. 36.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) making up an answer (d) arguing angrily
37. 37.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) interrupting the asker
39. 39.Which of these is a poor Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) keeping answers short (d) repeating the question
40. 40.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False

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