Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 370 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) rolling your eyes (d) a ten-minute answer
4. 4.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) staying calm (d) repeating the question
5. 5.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
7. 7.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) answering only friends (d) looking at everyone
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
11. 11.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
13. 13.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) looking at everyone (d) interrupting the asker
14. 14.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
19. 19.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
20. 20.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) staying calm
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
24. 24.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
25. 25.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
29. 29.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) repeating the question (d) keeping answers short
31. 31.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
36. 36.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) interrupting the asker (d) rolling your eyes
37. 37.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) answering only friends (d) looking at everyone
38. 38.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) a ten-minute answer
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit

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