Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 371 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
3. 3.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
7. 7.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) admitting you don’t know (d) repeating the question
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
9. 9.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) making up an answer (d) staying calm
10. 10.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
12. 12.Which of these is a good Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) arguing angrily (d) making up an answer
13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
15. 15.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
18. 18.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
22. 22.Which of these is a poor Q&A habit? (a) answering only friends (b) looking at everyone (c) keeping answers short (d) repeating the question
23. 23.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) rolling your eyes
24. 24.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) looking at everyone
25. 25.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
26. 26.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) answering only friends (d) keeping answers short
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) rolling your eyes (d) making up an answer
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
29. 29.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
31. 31.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
32. 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
34. 34.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
35. 35.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
36. 36.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) a ten-minute answer (d) rolling your eyes
37. 37.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
38. 38.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) repeating the question (d) thanking the asker
39. 39.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False

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