Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 372 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
2. 2.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
3. 3.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) keeping answers short
10. 10.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
12. 12.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) arguing angrily
13. 13.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) rolling your eyes (d) admitting you don’t know
14. 14.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) interrupting the asker (d) repeating the question
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
17. 17.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) looking at everyone (d) keeping answers short
19. 19.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) repeating the question
22. 22.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
23. 23.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) thanking the asker
26. 26.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) looking at everyone (d) staying calm
27. 27.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
28. 28.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) staying calm (d) keeping answers short
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
32. 32.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) interrupting the asker (d) repeating the question
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
37. 37.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
38. 38.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) looking at everyone (d) a ten-minute answer
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) keeping answers short
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit

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