Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 373 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
2. 2.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) admitting you don’t know (d) making up an answer
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
5. 5.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.Which of these is a poor Q&A habit? (a) arguing angrily (b) looking at everyone (c) admitting you don’t know (d) repeating the question
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) answering only friends (d) keeping answers short
10. 10.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
11. 11.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) arguing angrily (d) a ten-minute answer
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
19. 19.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
22. 22.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
23. 23.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
25. 25.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) arguing angrily (d) keeping answers short
27. 27.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) repeating the question
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
29. 29.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
30. 30.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
32. 32.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) looking at everyone
33. 33.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
35. 35.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) thanking the asker (d) answering only friends
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) repeating the question (d) interrupting the asker
37. 37.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) admitting you don’t know (d) making up an answer
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply

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