Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 374 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) looking at everyone (d) answering only friends
5. 5.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
9. 9.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) repeating the question (d) making up an answer
10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) looking at everyone (d) rolling your eyes
11. 11.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) rolling your eyes (d) making up an answer
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
13. 13.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) arguing angrily (d) a ten-minute answer
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
16. 16.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
18. 18.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) admitting you don’t know (d) looking at everyone
20. 20.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) keeping answers short
21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) keeping answers short (d) repeating the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
23. 23.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
25. 25.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) repeating the question (d) keeping answers short
26. 26.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) staying calm (d) repeating the question
29. 29.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
34. 34.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) rolling your eyes (d) making up an answer
35. 35.Which of these is a poor Q&A habit? (a) thanking the asker (b) rolling your eyes (c) repeating the question (d) looking at everyone
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
37. 37.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) interrupting the asker (d) rolling your eyes
38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing

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