Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 375 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
2. 2.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) repeating the question (d) arguing angrily
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
6. 6.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) making up an answer (d) arguing angrily
7. 7.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
8. 8.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) staying calm (d) interrupting the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
10. 10.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) thanking the asker (d) admitting you don’t know
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) making up an answer (d) looking at everyone
15. 15.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) looking at everyone (d) arguing angrily
16. 16.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
17. 17.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
18. 18.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
20. 20.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) repeating the question (d) rolling your eyes
22. 22.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) admitting you don’t know (d) keeping answers short
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
25. 25.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
27. 27.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) interrupting the asker (d) rolling your eyes
31. 31.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
34. 34.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
35. 35.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
36. 36.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) interrupting the asker (d) repeating the question
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False

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