Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 376 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
3. 3.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) answering only friends (d) repeating the question
4. 4.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
6. 6.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) arguing angrily (d) a ten-minute answer
7. 7.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) thanking the asker (d) looking at everyone
8. 8.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) answering only friends (d) repeating the question
9. 9.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) a ten-minute answer (d) repeating the question
10. 10.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) repeating the question (d) keeping answers short
11. 11.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) staying calm (d) interrupting the asker
14. 14.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
15. 15.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
18. 18.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
19. 19.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
20. 20.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
25. 25.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
27. 27.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
28. 28.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) a ten-minute answer
29. 29.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) keeping answers short (d) answering only friends
30. 30.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) arguing angrily (d) answering only friends
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
32. 32.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
34. 34.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) looking at everyone (d) arguing angrily
35. 35.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) rolling your eyes (d) answering only friends
36. 36.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) thanking the asker (d) making up an answer
38. 38.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly

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